Out-of-network provider for psychotherapy: California and Colorado

Some insurance providers will offer reimbursement for psychotherapy (50-100% of the fee). If this is an option for you, I can provide a superbill to submit your claim. Because insurance reimbursements require a diagnosis and treatment code, these items will be listed on your superbill. Reach out to your insurance provider to inquire about reimbursement for out-of-network psychotherapy providers.

You can typically find the “member services” number on the back of your insurance card.  Here are some questions you may ask:
“Does my plan include out-of-network benefits for mental health services or outpatient psychotherapy?”
“Does my plan set limits on the number of sessions per calendar year?”
“Does my plan have a deductible for out-of-network mental health services? If so, how much do I need to pay before my plan will reimburse me for any session fees I pay out of pocket? What is my copay for a 50-minute psychotherapy session after I meet my deductible?"

It is the responsibility of the client to determine if they are eligible for full or partial reimbursement for their out-of-network mental health services. If you do have reimbursement benefits, you are responsible for paying the full session fee at the time of the session, and then you may submit a claim to your insurance following the session.


Deborah Griffith Runs a portion of her practice through Octave, which accepts the following insurance plans (inquire about available slots):

  • Aetna

  • Anthem Blue Cross of California

  • Blue Shield of California

  • Out of State Blue Card

  • Cigna/Evernorth

These insurance networks can be billed directly for 50-minute psychotherapy sessions with a diagnosis present. You are responsible for the associated co-pay amount at the time of the session. Co-pay amounts range based on insurance company and plan, but are usually a small percentage of the overall fee.

FAQs